Matt is Suncorp’s Executive General Manager, Group Customer Advocate. Matt has been with Suncorp for over 8 years and has performed a wide variety of senior roles across the People Experience, Company Secretariat, Risk and Customer teams. Before joining Suncorp, Matt was a Solicitor with Minter Ellison in Brisbane. With his diverse background, Matt has achieved a wide variety of experiences across customer experience, distribution, strategy, transformation, corporate governance, complaints insights and complex case management.

Matt is passionate about Suncorp delivering meaningful outcomes for customers – as well as leading the industry on key issues that impact our community.

At NEAC 2019 Matthew will speak at:

• Financial safeguarding – refining the suite of options