The Attorney-General's Department
The Attorney-General's Department is working with Commonwealth agencies and all state and territory governments to develop nationally coordinated responses to the growing problem of the abuse of older people.
Key initiatives include The National Plan to Respond to the Abuse of Older Australians (Elder Abuse) 2019-2023, the trial of a range of new front-line services for older people experiencing elder abuse, and a 1800 ELDERHelp free call phone number.
The department is also working to establish an elder abuse Knowledge Hub to consolidate a wide range of information and resources on elder abuse into one easy to find location, and is supporting major research on the nature and prevalence of elder abuse in Australia.
Further information about the department and our work in helping to address elder abuse is available on our website.
The Queensland Government’s vision is to build an age-friendly state in which all Queenslanders, regardless of their age, can stay active and connected, and contribute economically, socially and culturally. The Department of Communities, Disability Services and Seniors works with communities, sector partners and other government agencies to develop solutions based on the different needs and aspirations of communities.
The Queensland Government supports seniors to stay healthy, active and independent, including by preventing, responding to and raising awareness of elder abuse. The Queensland Government funds a range of services and activities including the Elder Abuse Prevention Unit which operates the state-wide Elder Abuse Helpline, 11 seniors legal and support services and seniors financial protections services across the state and the annual elder abuse prevention and awareness campaign to combat elder abuse.
The Department of Health
The Department of Health supports government and stakeholders to lead and shape Australia’s health and aged care system through evidence-based policy, well targeted programs, and best practice regulation.
It is committed to supporting the Australian Government to achieve a vision of better health and wellbeing for all Australians, now and for future generations.
Older Persons Advocacy Network
Older Persons Advocacy Network is a national network of services funded by the Australian Government’s National Aged Care Advocacy Program (NACAP) to deliver independent information, education and advocacy in support of older people and their representatives to address issues related to Commonwealth funded aged care services.
In addition, OPAN Members deliver elder abuse prevention and advocacy support under an agreed national framework. OPAN consists of nine Members who provide frontline advocacy services, one from each state and territory and two in the Northern Territory.
The Public Trustee of Queensland
Our proud history began at the height of World War I when the Public Curator was established to make free Wills for our men and women going off to war. On 13 December 1915, members of both Houses of the Queensland parliament declared their support for legislation to establish a public curator in Queensland. The Public Curator Act of 1915 came into force on 1 January 1916.
For more than 100 years, the Public Trustee has made a positive difference in the lives of Queenslanders. With our network of regional offices across the State, our frontline staff work tirelessly each day to provide security and peace of mind to our clients.Today we are the largest Will-makers in the southern hemisphere and the only State in Australia that provides this service at no cost. We support Queenslanders through our guardianship work, facilitate the orderly transfer of assets, and offer life planning assistance through our Wills and Enduring Power of Attorney services.
Australian Financial Complaints Authority
AFCA provides consumers and small businesses with fair, free and independent dispute resolution for financial complaints. We are an impartial and independent alternative to tribunals and court, and can award compensation for losses suffered because of a financial firm’s error or inappropriate conduct.
Seniors Rights Service
Seniors Rights Service is dedicated to protecting and advancing the rights of older people, particularly isolated, vulnerable and disadvantaged groups. It is an accredited community legal centre.
We provide free and confidential telephone advice, aged care advocacy and support, legal advice and community education forums to seniors across New South Wales.
Our aged care advocates assist people who receive Commonwealth-funded aged care services at home or in residential care. Our legal team provides advice on discrimination, abuse, accommodation matters and other legal issues. Our engaging community education sessions can be delivered in different languages or with cultural sensitivities in mind.
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Office for Ageing Well - Government of South Australia
The South Australian Office for Ageing Well works to raise awareness and safeguard the rights of older people, create age friendly communities, challenge ageism and respect diversity.
The state was the first in the nation to pass legislation under which it is establishing an Adult Safeguarding Unit with statutory responsibility and accountability for receiving and responding to reports of suspected abuse or neglect of adults who may be vulnerable. People can contact the South Australian Adult Safeguarding Unit through the SA Elder Abuse Phone Line 1800 372 310. Find more information about South Australia’s elder abuse prevention work at www.sahealth.sa.gov.au/stopelderabuse
Australian Banking Association
With the active participation of 23 member banks in Australia, the Australian Banking Association provides analysis, advice and advocacy for the banking industry and contributes to the development of public policy on banking and other financial services.
The ABA works with government, regulators and other stakeholders to improve public awareness and understanding of the industry's contribution to the economy and community. It strives to ensure Australia's banking customers continue to benefit from a stable, competitive and accessible banking industry.
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Relationships Australia works with children, adults, families and communities throughout the country. Counselling, family dispute resolution and mediation services, family violence prevention and mental health services are funded by the Commonwealth Government with other family and community support services funded by state and territory governments and others.
Relationships Australia are an Australian, community-based, not-for-profit organisation with no religious affiliations. Services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.
Relationships Australia are a federation of service providers in each Australian state and territory, and have a national office based in Canberra.